On December 14, 2023, Mr. Sang Haibo, Chairman of the Company, braved the rain to pay return visits to multiple clients in Xinyi.
Release Date:
2023-12-14
On December 14, a sudden torrential downpour swept across Xinyi City. Despite the fierce winds and heavy rain, Mr. Sang Haibo, Chairman of the company, drove hundreds of kilometers—accompanied by the company’s after-sales team—to personally visit several long-standing customers in Xinyi, demonstrating through concrete actions his commitment to customer care and service. The primary objective of this visit was to gain first-hand insights into how customers are using the company’s fused-quartz color-sorting machines and to gather their feedback. This initiative not only served as an on-site evaluation of product performance but also as a meaningful opportunity to listen closely to customer perspectives.
During the follow-up visit, the company’s leadership paid successive visits to Mr. Shi of Xinyi Leijing Company and Mr. Sun of Jiuyuan Company. Both business leaders extended a warm welcome to President Sang and engaged in in-depth discussions and exchanges on the performance of the color-sorting machines. Mr. Shi stated: “The Guxin color-sorting machines have delivered outstanding results on our color-sorting production line, significantly boosting sorting efficiency while substantially reducing production costs. Over the past three years, we have purchased three such machines, all of which are operating smoothly, with simple and convenient operation—we are thoroughly satisfied.” Mr. Sun echoed this sentiment, adding: “Guxin’s color-sorting machines not only offer high sorting accuracy, large output, and low carryover rates, but also come with exceptionally comprehensive after-sales service.” During his conversations with these long-standing customers, President Sang gained a detailed understanding of the machines’ actual operating conditions and carefully documented their suggestions and needs. He emphasized: “Customer satisfaction is our ultimate goal. We will continue to optimize product features and enhance service quality to ensure that our customers achieve the best possible results.” This follow-up visit not only strengthened the company’s collaborative relationships with its clients but also underscored the leadership’s unwavering commitment to product quality and customer service. The high praise and recognition from our customers represent not only an affirmation of the Guxin team’s efforts but also strong support for the company’s future development.
In the face of intense market competition, Guxin Company is continuously innovating and committed to delivering more efficient and reliable products and services to its customers. Through such on-site follow-up visits, the company demonstrates a deep understanding of customer needs and a keen grasp of market dynamics. Looking ahead, the company will remain customer-centric, relentlessly upgrade its products and services, and make even greater contributions to the development of the industry.
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Contact: Mr. Sang
Mobile phone:139 6505 7846/158 5516 8199
Landline:0551-62914256
Address: No. 2, Gaocheng Road, Feixi County, Hefei City, Anhui Province
HR: hr@hfguxin.com
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