Management Meeting on After-Sales Service Personnel at Hefei Guxin


Release Date:

2021-11-16

At 6 p.m. yesterday, a group of the company’s after-sales staff convened in the small conference room of the company workshop for an after-sales service management meeting. During the meeting, Mr. Sang Haibo, the company’s general manager, emphatically stated: “Service is the key to winning customers; without customer loyalty and satisfaction, service has no value. To earn customers’ smiles, respect, and trust, we must serve them wholeheartedly and ensure their satisfaction and peace of mind. Everything must start with the customer and be geared toward the customer’s needs—providing high-quality, end-to-end service is our responsibility.” Throughout the meeting, Mr. Cui Tonghan, the after-sales supervisor, also took the floor to underscore, from various perspectives and at different levels, the importance of the after-sales team’s work and urged everyone to strictly adhere to all of the company’s after-sales service management regulations.