Chairman Sang Haibo Returns to Visit Several Mining Enterprises in Henan and Receives High Praise
Release Date:
2025-11-28
Recently, Mr. Sang Haibo, Chairman of the company, personally led a team on an in-depth visit to several mining enterprises in Henan Province to inspect the operational status of the company’s ore color-sorting machines on-site and to listen carefully to customer needs. During this follow-up visit, long-standing customers in the Henan region highly praised the stable performance of Gu Xin’s equipment and expressed strong appreciation for Chairman Sang’s hands-on, dedicated service approach.
Recently, Mr. Sang Haibo, Chairman of the company, personally led a team on an in-depth visit to several mining enterprises in Henan Province to inspect the operational status of the company’s ore color-sorting machines on-site and to listen carefully to customer needs. During this follow-up visit, long-standing customers in the Henan region highly praised the stable performance of Gu Xin’s equipment and expressed strong appreciation for Chairman Sang’s hands-on, dedicated service approach.
“Gu Xin’s ore color-sorting machines are truly the ‘trusted assistants’ of our production line!” exclaimed the head of a quartz-sand processing company. The company has been using Gu Xin equipment for five years, with three color-sorting machines operating more than 12 hours per day. To this day, they continue to deliver sorting accuracy exceeding 99%, and impurity-removal rates that far surpass the industry average. The manager then showcased the sorted finished product on-site: “Thanks to this equipment, the purity of our ore has soared from its original 85% to over 99.9%, making our products more competitive in the market and driving steady order growth over the past few years.” At a calcite-mineral processing plant, the company’s leader pointed to a running color-sorting machine and noted that Gu Xin equipment not only boasts a low failure rate but also offers after-sales service that is “available on demand.” During a follow-up visit, General Manager Sang personally instructed the accompanying engineers to thoroughly inspect the equipment’s optical-recognition module and clean dust from the air-delivery system, while also leading the team in hands-on training for operators on routine maintenance techniques—actions that left everyone present remarking, “So practical and so considerate.”
“Choosing Guxin is not only because of its cutting-edge equipment technology, but also because of its reliable after-sales service. The fact that President Sang personally leads the follow-up visits further demonstrates our sincere commitment,” said several long-standing customers in Henan Province. They noted that Guxin’s after-sales team conducts regular on-site check-ins, and with the chairman’s hands-on involvement, they feel exceptionally reassured. In response to customers’ customized production needs, President Sang and his team develop tailored solutions on the spot and have established a dedicated service channel for Henan’s loyal clients, reaffirming their promise to respond within five minutes and dispatch technicians to resolve issues on-site within 24 hours.
The positive feedback and valuable suggestions gathered during this follow-up visit led by General Manager Sang will serve as a crucial foundation for Gu Xin to further optimize its products and services. As a benchmark enterprise in the field of mineral color sorting equipment, the company has always adhered to a customer-centric philosophy. Under the personal leadership of General Manager Sang, Gu Xin has solidified the foundation of its partnerships with customers through reliable product quality and attentive after-sales service. Looking ahead, the company will continue to invest heavily in R&D, upgrade its service system, and work hand-in-hand with both new and existing domestic and international customers to achieve mutual success and drive quality improvement and efficiency gains across the mining industry.
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